For more information & to book please use the form below.
The itineraries suggested are designed for you to get the most from your time in Cambodia. Of course, we can always create itineraries designed to suit your particular needs, and have many years of experience in guiding around Cambodia.
We look forward to hearing from you!
SVC Payment & Cancellation Policy (August 2012)
SVC bird watching sites are in remote locations where special arrangements have to be made and paid for in advance of our trips with the local communities to cater for our clients regardless of cancelation.
SVC trip demand is also very seasonable on occasions utilizing all of our guides from end of December through to end of March, cancellation of trips during this period can lead to a significant loss of income for SVC limiting our support for conservation of the sites we visit.
These 2 factors necessitate us to implement the cancellation policy described below and / or if payment is not received as specified offer the dates to other clients.
Please note it is essential that clients have health insurance (see below) and we strongly recommend a general travel policy covering cancelation of tours.
A. Multiple Site Itineraries
- A 30% non refundable deposit for the minimum group size is required 90 days before tour departure date for multiple site itineraries of 3 nights and more
- Full payment is required a minimum of 30 days before tour date departure
- These payments are non refundable though maybe used as payment for alternative SVC tours for up to 12 months from original planned tour date
B. Day Trips and Overnight Bookings
- A non refundable 30% deposit is required to secure the booking 30 days before departure with the balance due by noon the day before the trip
- Subject to availability and the possibility of making the necessary arrangements bookings will be accepted up to noon the day before departure
- Full payment is required for bookings 30 – 7 days before the trip, cancellations up to 7 days before will receive a 50% refund
- For bookings made less than 7 days before the trip a full and non refundable payment will be required at time of booking.
- Bank transfer, details of the SVC account and routing will be provided at the time of booking. Bank transfer charges must be met by the client
- Cash payments in US dollars made direct to the office
- Credit card payment at the office (we do not yet have the facility in Cambodia to accept credit card payments by remote) subject to an additional 3% of total credit card fee
Health & Insurance
Necessary immunizations should be discussed with your own Doctor but from an expatriates point of view malaria is present in the forests where we visit and dengue fever occurs in the cities though is much less prevalent during the dry season. Numerous stomach bugs are widely available though tend to be more of a challenge to those living in Cambodia rather than visitors who are usually more careful about what they eat and drink. The provision of emergency health cover while improving is still limited and in case of serious accidents, illness or snakebites it maybe necessary for you to be airlifted out of the country, you must have health insurance to cover this eventuality.
Cambodia is a developing country with a limited though rapidly changing infrastructure, which together with the incredible seasonal changes as exemplified most graphically by the Tonle Sap Lake means that schedules have to have a degree of flexibility. The rapid pace of development mean that Cambodia will change irrevocably over the coming period and the next few years maybe the last chance to catch a country that is an anomaly in the 21st century.
SVC's itineraries take in the Wildlife Conservation Society Conservation sites across Cambodia where, because of its partnership with WCS, SVC has exclusive access to environmentally sensitive areas of special biodiversity. These sites by their very nature are often in remote areas where local communities have limited exposure to other Cambodians let alone foreigners. This cultural gap is bridged by the multi lingual SVC Guide but sometimes what seem like the simplest tasks can become very complicated so please have patience.
A Few Tips
- Cambodia is a noisy country with amplified weddings and funerals even in the most remote villages so earplugs can greatly assist sleep
- As with all sub & tropical climates the sun is fierce and can quickly burn those from more temperate climates so a high factor sunscreen is recommended
- Most of our trips occur during the dry season when mosquitos are reduced in number but it is always advisable to carry repellent and wear long light loose clothing which also gives protection from the sun
- Cambodia is a hot country even in the relatively cooler dry season and your water intake will need to increase accordingly together with rehydration tablets (an excellent local rehydration product Royal D is cheap and widely available)
- Most things are cheaper in Cambodia so unless your schedule prevents it you can save money and baggage allowance by buying most drugs, sun screens and clothing including hats in Siem Reap or Phnom Penh though note that some pharmacies may sell counterfeit products so check with the hotel or SVC for reliable outlets (A reliable chain of pharmacies called U Care are open in Siem Reap and Phnom Penh)
- US dollars are interchangeable with the local currency Riel (approx. 4000 Riel / 1 USD) and accepted at all outlets though it is helpful to have plenty of one dollar bills for tips in the towns and low cost items in the countryside. Change of less than a dollar will be given in Riel
- ATM’s are widely available in Siem Reap giving USD against most credit and even debit cards though a fee is incurred for using an international card
- Cambodia and Siem Reap in particular are relatively safe for both person and belongings despite the disparity in wealth between tourists and Cambodians. The usual common sense rules apply, don’t flaunt expensive items or cash especially late at night