For more information & to book please use the form below.
The itineraries suggested are designed for you to get the most from your time in Cambodia. Of course, we can always create itineraries designed to suit your particular needs, and have many years of experience in guiding around Cambodia.
We look forward to hearing from you!
SVC Payment & Cancellation Policy
SVC bird watching sites are in remote locations where special arrangements have to be made and paid for in advance of our trips with the local communities to cater for our clients regardless of cancelation.
SVC trip demand is also very seasonable on occasions utilizing all of our guides from end of December through to end of March, cancellation of trips during this period can lead to a significant loss of income for SVC limiting our support for conservation of the sites we visit.
These 2 factors necessitate us to implement the cancellation policy described below and / or if payment is not received as specified offer the dates to other clients.
Please note it is essential that clients have health insurance and we strongly recommend a general travel policy covering cancelation of tours.
A. Multiple Site Itineraries
- A 30% non refundable deposit for the minimum group size is required 90 days before tour departure date for multiple site itineraries of 3 nights and more
- Full payment is required a minimum of 30 days before tour date departure
- These payments are non refundable though maybe used as payment for alternative SVC tours for up to 12 months from original planned tour date
B. Day Trips and Overnight Bookings
- A non refundable 30% deposit is required to secure the booking 30 days before departure with the balance due by noon the day before the trip
- Subject to availability and the possibility of making the necessary arrangements bookings will be accepted up to noon the day before departure
- Full payment is required for bookings 30 – 7 days before the trip, cancellations up to 7 days before will receive a 50% refund
- For bookings made less than 7 days before the trip a full and non refundable payment will be required at time of booking.
- Bank transfers: SVC account and routing details will be provided at the time of booking. Bank transfer charges must be met by the client.
- Cash payments: in US dollars are accepted at the office in Siem Reap.
- Credit card payments: details will be provided at the time of booking (a secure link to pay with either Visa or MasterCard will be provided). Online credit card payments are subject to an additional 5% of total trip cost.